Articles by Martin Primeau

Martin is WHC's Director of Customer Care Director and a firm believer that good support is built, not improvised. He's passionate about training strong teams, fixing what's broken before customers have to ask, and making sure every interaction with WHC feels like talking to someone who actually cares. When he's not at work, you'll find him revisiting the golden age of 90s rap, debating whether this is finally the Habs' year (it is, probably), or quietly winning arguments he never raised his voice in.