Easily Change Your Billing Cycle With WHC

Managing your billing preferences just got a lot easier! At WHC, we're excited to announce a new feature that puts more control in your hands: you can now change your billing cycle directly from your Client Area without the need to contact support.

What’s new?

Previously, adjusting your billing cycle required reaching out to our support team via chat, ticket, or call. But now, you can make the change yourself, anytime you like, straight from your Client Area. This enhancement is available for both services like hosting and domains.

Why this matters

• More control: Make changes to your billing cycle whenever you want, without waiting.
• Simplicity: Adjust your billing preferences for services and domains in just a few clicks.
• Transparency: View updated pricing and details before confirming changes.

How it works

Services

1. Log in to your Client Area
2. In your dashboard, you can select which type of service you want to change (e.g, Hosting and Websites, Servers, Emails and Apps).
3. Locate the service you wish to change, and click on Manage.
4. Click the gear icon in the top right corner, and then on Plan Details.
5. Locate the dropdown box under “Billing”, then select your preferred billing cycle from the options provided (e.g., monthly, yearly, etc.).
6. Click on Save to confirm your changes. 

Domains

1. Log in to your Client Area.
2. Click My Domains.
3. Locate the domain you wish to change, and click on Manage.
4. Click on the settings gear icon, then Billing Cycle. 
5. Select your desired billing cycle (e.g., 1 year, 3 years, etc) from the dropdown box.
6. Click on Save to confirm your changes. 

Regarding renewals

If an invoice has already been generated for an upcoming renewal, we’ll automatically update it to reflect your new billing preferences.

When you change your billing cycle, the new cycle becomes active once your current one ends.

If payment is overdue, the invoice must be paid before you can make any changes to your cycle.

Get started today

Head over to your WHC Client Area and try it out. Have more questions? Our team is always happy to help!

And if you haven’t yet experienced the best in Canadian hosting, WHC is here to offer you lightning fast speeds, near-zero downtime, trusted resources, and so much more. Time to kick your online journey into overdrive.