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Web Hosting Canada’s 2018 Year in Review + 2019 Sneak Peek

2018 was a huge year for website owners and operators. Innovative tools and important platform updates have created effective new ways to grow and succeed online, with Web Hosting Canada leading some of these initiatives for Canadian small businesses. Let’s review some of the highlights!

New WordPress Hosting and a New WordPress Experience

August 2018 saw the launch of WHC’s very own Managed WordPress Hosting, designed from the ground up to help you get your WordPress site online quickly, make it run faster than ever while keeping it updated and secure. The launch coincided with Montreal’s WordCamp conference, where WHC’s team hosted a talk on the topic of WordPress security and had a chance to meet face to face with new and existing clients. In early December and after much anticipation WordPress 5.0 was finally launched. It introduced Gutenberg, a new visual editor that promises to change the way you manage your websites.

Better Performance for Faster Websites

Performance was front and center in 2018. WHC continued upgrading web hosting, WordPress hosting and reseller hosting plans to full SSD storage providing some of the fastest read/write performance available on the market today. Fast storage was just the beginning: WHC clients got another boost as LiteSpeed server technology was deployed, improving response time and stability. A few months later saw the deployment of LiteSpeed Dynamic Caching making even complex WordPress, Joomla and Drupal sites load faster than ever.

Improved User Experience to Get More Done, Faster

Not to be outdone by under-the-hood improvements, WHC clients got more power in the palm of their hand with cPanel iPhone App, helping them manage their cPanel hosting account on the go. And speaking of help, WHC’s knowledgebase got a facelift, helping clients find answers to their questions faster than ever. All this, in addition to the hundreds of tweaks, updates and fixes that we’ve made to our existing tools and dashboards in order to make your journey simpler and more intuitive.

A Focus on Security

With the number of significant security breaches and incidents, privacy of information and cybersecurity were hot topics in 2018. The year kicked off with the massive CPU security flaws known as Meltdown and Spectre, affecting most computer systems and devices on the planet. A few months later, Facebook and Google breaches confirmed that even large technology companies, that you may have trusted with your personal data, are not the fortresses we thought them to be. If security vulnerabilities weren’t enough, malicious techniques such as domain slamming and cPanel phishing scams continued invading inboxes and potentially harming unsuspecting targets. But there were also many steps taken to protect users in 2018. Europe’s new privacy framework, called GDPR, raised the global standard of personal information privacy protection, and WHC took its own steps to safeguard its clients’ data with an updated privacy policy. Google took security a step further as well, as its Chrome browser started flagging sites that didn’t use SSL encryption as Not Secure, while WHC’s Weebly plans were improved to now include free, automatic SSL security on the Starter or greater site builder plans. WHC deployed Imunify360, its most powerful security system to date across all its web hosting, WordPress hosting and reseller hosting plans. This advanced firewall adds six additional layers of security to your websites, uses artificial intelligence to proactively protect against undiscovered exploits and herd intelligence to create real-time security protocols against evolving threats.

Connecting Canadians with Information that Matters

Keeping you informed to make smart decisions is an important part of our job, and 2018 allowed us to dive deeper into subjects that Canadians and Canadian businesses wanted to know more about. We took a deeper dive into the history of .CA, Canada’s official domain extension, while also exploring the importance of having your data hosted in Canada for security, confidentiality and performance. With the ongoing concerns of global warming and worrying expert reports of the growing effects of man-made emissions on our planet, we delved into what it means to be an eco-friendly hosting company, how we have gone green by making smart choices in our datacenters and how you can too. As there are so many website and hosting providers online, we’ve also outlined what we believe are the most important factors for choosing the right hosting company. We’ve done the heavy lifting for you and put forward all the data that you need to make smart, informed decisions about the well being of your websites. Canadian small business were thirsty for information on how to gain visibility online and how to drive visitors to their websites. In a series of blog posts, WHC explained the easiest way to increase visibility Google with rich results and how rankingCoach can help improve your ranking on search engines. We also provided an in-depth guide on how to prepare your website for Black Friday, which includes pertinent advice that can be applied to create effective promotions throughout the year. Finally, 2018 saw a few other interesting developments, including the much-touted legalization of cannabis, which almost overnight legalized a new, multi-billion dollar industry in Canada. On the tech front, cPanel was acquired by Oakley Capital, who also owns Plesk, the other major control panel in the industry, paving the way for an interesting product roadmap in the near future.

What’s Coming in 2019

Continuing on the momentum of 2018, you can expect WHC to invest its time and energy on what matters most to Canadian Small Businesses, notably:
  • Improving User Experience: We’re going to make our tools and solutions easier to use and more intuitive so that you can get more done in less time. Expect notable updates across all product lines, including Managed WordPress, Weebly, Domains and Web Hosting.
  • Leveraging Automation: As systems grow, so does the need to automate actions that will resolve situations in a fast and consistent manner. We’ll continue investing heavily to make our platform smarter by automating security, performance, and deployments like never before and providing you with powerful features you’ll learn to love, particularly across Domains, Cloud Servers and Dedicated Servers.
  • Streamlining Customer Service: Your questions deserve fast, accurate answers from experts you trust. We’ve nearly doubled our team in 2018, and expect to add even more staff to continue providing you with the level of service you’ve come to expect from us, 24/7.

Thank You for Making WHC Canada’s Fastest Growing Web Host

As 2018 wraps up, we want to sincerely thank the more than 25,000 clients that have trusted WHC with their business online and have awarded us a 4.9/5 rating for customer satisfaction. Existing clients are often experts in their own field, and we’re now happy to be accepting applications for blog contributors to write and partake their valuable knowledge and inspiration on this very blog. And if you’ve appreciated the service you’ve gotten, why not consider referring a friend, colleague or fellow entrepreneur to WHC through our affiliate program? It could earn you up to 300$ while connecting them to an award-winning service provider. Is there a particular suggestion or feature you’d like to see in 2019? Your online success drives us daily, and we want to hear from you. So consider dropping us a note in the comments below and here’s to making 2019 the best it can be! Happy hosting, WHC Team

Comodo CA is Now Sectigo

Web Hosting Canada has proudly partnered with Comodo for many years as its primary SSL Certificates provider. SSL Certificates are used to provide trust and encryption for websites and their users online. As Comodo CA, the division of Comodo Group responsible for SSL certificates, was acquired by Francisco Partners in October of 2017, it comes as little surprise that some form of transformation should occur. Luckily, these change will not affect the reliability, functionality or cost of this important security feature. What is changing is that Comodo CA has rebranded itself as Sectigo (pronounced Sec-TEE-go). And one of the reasons why is pretty interesting.

Why Did Comodo CA Change Their Name?

When Francisco Partners acquired Comodo CA, this did not mean the end of Comodo Group, the former owner of Comodo CA. Comodo Group already focuses on a variety of other cybersecurity solutions, including antivirus & firewall solutions. As both Comodo CA and Comodo Group are in the cybersecurity industry they would often be at the same events and tradeshows. This caused a great deal of confusion. Why? Here is the logo for Comodo CA Comodo CA Logo And here is the logo for Comodo Group Comodo Group Logo As you can imagine, these now distinct companies were often confused as being one and the same. I cringe at the thought of either group’s customer support staff having to explain again and again, “Oh I’m sorry, you’ve actually reached Comodo CA, but you're looking for Comodo Group” or vice versa. What’s a company to do? Well, rebrand, of course! Now at trade shows (or anywhere else), if you are searching for what was formerly known as Comodo CA, you will look for this logo. Sectigo Logo So, if you arrive on the Web Hosting Canada’s website or client area and see that your Comodo SSL certificate has changed to Sectigo, there is no need for concern. You are getting the same great security protection, just with a new look! If you have recently purchased SSL certificates, Web Hosting Canada will be posting updated site security seals, powered by Sectigo, in your Client Area for your perusal. If you have not already secured your website(s) with SSL, it's not too late: get your Sectigo SSL certificate today! Happy Hosting, WHC Team

Increase your Google Visibility with Structured Data & Rich Results

Looking to improve your visibility on search engines like Google? Rich Results may help you do just that.

What are Rich Results?

Rich results are visual pieces of information that Google and other search engines show on search engine results pages (SERPs). In addition to the normal search results you may already be familiar with, they highlight useful information to the website visitor. Here is an example of a search result listing for a poutine recipe. Example of a rich result You can notice that there’s some extra information that you don’t see on most search results. The rating, prep time and calorie count are outlined by Google in what is referred to as rich results. Other types of rich results include:
  • Products
  • Businesses and organizations
  • Recipes
  • Events
  • Music
  • Video content
  • And more!
Why are they important and how did they get there? Let’s find out!

Why are Rich Results Important?

Rich results provide additional visual information in search results, helping your listing stand out from the competition on Google’s search engine results pages. This additional information increases the effectiveness of your listing and helps highlight important aspects of your products, services, articles, or events. By doing this, you’re also improving the quality of the traffic coming to your site. High quality traffic generally translates into fewer visitors leaving your website right after accessing it, commonly referred to as bounce rate. By reducing your bounce rate, you also end up improving your site’s ranking on search engines over time. In other words, while rich results do not directly affect where you rank on the search results, the information you’re highlighting can help attract more clicks, more visitors, and lower bounce rates, thus indirectly boosting your rankings.

How to get Rich Results with Structured Data

Google will attempt to showcase additional pieces of information using rich results whenever it finds useful content on your website to display to the searchers. You can help Google better understand your content by using structured data (also referred to as schema markup or markup data). Structured data is information added to the code of a webpage that helps search engines understand what the page is about. So it’s in your best interest to use structured data whenever possible! Structured data syntax is thoroughly documented on schema.org. The site can be quite technical for those unfamiliar with coding (and even for those who are), but luckily there are various tools available to help you create structured data without needing to write code.

Creating and Adding Structured Data to Your Website

There are many convenient tools to help you add structured data to your site. We will be using Google’s Structured Data Markup Helper, which will generate the structured data to be placed on your site. This is a great deal easier than sifting through schema.org where the information is given to you in a useful but technical format. With the Markup Helper you will be guided through the process of creating the proper script for your structured data/schema markup. There are three stages to the process. Let’s go through it to show you how to add review data to your website.

Step 1: Selecting the Type of Markup

Structured Data Markup Helper At the first stage you will want to select local business, add the homepage of your website to the URL address bar at the bottom and click start tagging.

Step 2: Creating the Structured Data

Tag a data in Structured Data Markup Helper You will be presented with your homepage and a panel on the right-hand side. To fill in the form you can: A) Highlight a part of the website and a small panel with appear providing options on what the highlighted information should be categorized as. Right click in Structured Data Markup Helper When you have made a selection the information will appear on the right hand panel. B) If you do not have the information on your homepage, then you can still add it by clicking the Add missing tags button at the bottom of the right-hand panel. Add missing tags button As we want to have an aggregate review (the average of many reviews) rich result, we will click Select tag type, scroll down to Aggregate rating and select Rating value. Add missing tag WHC has an aggregate rating of 4.9 out of 606 Google reviews (at the time of writing this article), so we will add 4.9 to Rating value. Then we will select the Count and add 606. Once you click Save the items should appear on the right hand panel. Once you have filled in the information, we recommend filling in as many fields as possible, click Create HTML at the top of the right hand panel.

Step 3: Generating the Script

At this stage you will have generated a script, courtesy of the Markup Helper. You may either copy or download the script, and then add the script block below to the head section of your HTML, as instructed by Google. Once you have added the code you can test it to see if it is working properly with Google’s Structured Data Testing Tool. If you do not feel comfortable manipulating HTML code there is an easier method which avoids that step, using Google’s Data Highlighter.

Adding Structured Data with Google’s Data Highlighter (no coding required)

Google offers a tool to add structured data to your website without needing to touch your site’s coding, called the Data Highlighter. Using this tool, the markup will only be visible to Google, and will not be seen by other search engines like Bing. We recommend you only use this tool if the previously discussed methods don’t work for you. You will find the Data Highlighter tool in the left hand side under search appearance within Google’s Search Console. Data Highlighter link To get started click the Start Highlighting button. You will be asked to add the URL of the page you wish to highlight, the type of information you want to markup, and if the tool should try to markup similar pages. The markup similar pages option is a great tool if you have many pages that are the same format, such as blog posts. Enter URL in Data Highlighter To add the review markup, enter in the page where the information is located, select Local Business, select Tag just this page and click OK. The interface will be nearly identical to the Google Structured Data Markup Helper. Scroll over the rating, in the dropdown that appears go to average rating and select rating. Rating in Data Highlighter The information will appear on the right hand panel. Perhaps you want to add the review markup to your homepage but you do not have that information on the site (nothing to highlight). No problem! Make sure that any required fields remain blank and click Publish in the upper right corner. A popup will appear asking if you would like to add missing tags. Click Add missing tags and you will be able to fill in information as with method B mentioned above, using Google’s Structured Data Markup Helper. When you are finished, click Publish and the process will be complete. We highly recommend filling in as much information as you can, not just the review markup. The Markup Helper and Data Highlighter are great tools, but they do have their limitations. For instance, they default with structured data specific for local businesses, which may not be as useful for you if you are trying to promote an international corporation.

Test Your Structured Data and Analyze Your Competitors

Need some inspiration for which structured data you should add? Consider using Google’s Structured Data Testing Tool to look at any website and see how they implemented their structured data. Try analyzing your competitors to see if their structured data is different from yours. If it is, then you can use the tool to understand how the competition implemented their structured data and use it as a reference on how to improve your own structured data. After looking at some competitor’s websites you may notice that the format of the structured data isn’t always the same. This occurs because there are technically three different ways to format the data:
  • JSON-LD
  • Microdata
  • RDFa
These are just different ways to achieve the same results i.e. adding structured data to your site. However, by default Google’s tools recommend using the JSON-LD format. Unless you have a particular reason to use the other formats, it is easiest to stick to JSON-LD.

Get Even More Visibility With the Knowledge Panel

When you initiate a search on Google, in addition to the search results, you may also see information pertinent to a business or topic in a box that appears to the right. This section is called the knowledge panel and is intended to help customers quickly learn more about your business. Knowledge panel Whether or not your business will have a knowledge panel can be determined by a variety of factors, such as relevance, physical proximity, the prominence of the business and structured data. Having a knowledge panel is great for your business in two ways:
  1. It takes up a significant amount of real estate on a search engine results page which is hard for anyone to ignore. Just like a billboard at a busy intersection, it helps you get noticed.
  2. The knowledge panel provides a great deal of information to help potential visitors understand what your business does and why you are awesome. Hours of operation, reviews, commonly asked questions, and more information are there at a glance. The knowledge panel can even show articles you’ve recently published so they get even more exposure!

How Fast will Google Update My Listing?

It generally takes 2-3 weeks for Google to display your structured data as rich results. Even so, there is no guarantee that Google will display the information. That being said, the use of structured data is considered best practice. Even if it doesn’t end up as rich results, it helps search engines better understand and index your site. Structured data should be something you always consider adding throughout your site, when pertinent. As searchable content continues to evolve to include audio and video, the importance of structured data will only continue to grow, so don’t get left behind! Happy Hosting, WHC Team

WordPress 5.0, Codename Bebo, is Here!

WordPress 5.0 is finally here. Released on Dec 6th, 2018, this long-awaited update comes with many improvements and most of them are thanks to the new editor, codename Gutenberg.

What Is Gutenberg?

Gutenberg is the new WordPress editor, and its objective is to make WordPress easier to use and work with. It does this by introducing the concept of blocks. When you want to add an element to a page, like an image, a video, columns, or a button, you simply add the relevant block to anywhere on the page with just a few clicks. Gutenberg replaces the previous editor (called TinyMCE) which required users to have knowledge of shortcodes and HTML to write certain types of content. With Gutenberg, WordPress users can intuitively do more without needing to learn a coding language. Here is a clip of Gutenberg in action! Example of how to insert a block You will be able to add many new elements to your pages and posts just as easily. And for all you code-heads you’ll still be able to add your custom HTML and shortcodes. But now you do so by adding the shortcode or custom HTML block to your page or post.

Why Is Gutenberg Awesome?

While Gutenberg certainly has its share of skeptics, it largely improves the WordPress experience in several key areas:
  • What you see is finally what you get (at least, most of the time!). With blocks, you’ll be able to adjust most of your content directly from your admin dashboard and the end result is likely to look just the same for your visitors as it did while you were building it.
  • It’s mobile-friendly and responsive by design. Most blocks will be able to adapt to most screen resolutions, making your website look good on all devices, whether they’re tiny smartphone screens or large 50” TVs.
  • It allows you to re-use blocks in multiple pages, making your content more adaptable and reusable.
  • Less distractions, easier for beginners, support for custom blocks, and plenty more!

How Will Gutenberg Affect My Existing Content?

By default, activating Gutenberg will move any existing content built with the previous editor into a single Classic block. This allows you to edit existing content similarly to the way you would use the previous editor. Most advanced visual editors such as Elementor (used by WHC’s Managed WordPress), or Divi have already implemented full support for Gutenberg, so upgrading should not negatively impact your website. If you do notice errors following the Gutenberg editor’s activation on a specific existing page, you can use the WordPress revision feature to easily roll back to the previous, working version. That being said, there are those who are comfortable working with their current editor and would rather not switch it up. WordPress understands this and offers the free Classic Editor plugin. The plugin is maintained directly by WordPress and will be officially supported until at least 2022.

WordPress 5.0 Also Has a Brand New Theme

WordPress 5.0 introduces a new default theme called Twenty Nineteen. This theme was created to showcase Gutenberg and its capabilities. Providing a minimalist style that works for both bloggers and businesses, Twenty Nineteen will be an excellent option for new and experienced users, and works great with blocks. Twenty Nineteen

Will the Update Break My Site?

With so many plugins, themes and customizations available with WordPress, any major update has the potential to cause issues. As such, just like with any upgrade, it’s preferable to proceed with caution. This means:
  1. Picking a time when your website isn’t busy and your developers are available in case they’re needed. For most, this might mean waiting until after the holidays are done with.
  2. Verifying that all your installed plugins are running the latest version and are confirmed to be compatible with WordPress 5.0.
  3. Ensuring you have a recent backup.
  4. Testing the upgrade on a staging environment first (if available).
  5. Testing your website thoroughly post-upgrade.
Web Hosting Canada offers automatic backups on all Canadian Shared Hosting, Managed WordPress Hosting and Reseller accounts, so that’s one less thing for you to worry about.

How Do I Update My WordPress?

Updating your WordPress to 5.0 is simple:
  1. Log in to your WordPress Admin Dashboard
  2. Click the Update link at the very top and confirm the update
  3. Wait a few seconds, and you’re done!
If you have not already done so, we recommend you also consider updating your plugins along with your WordPress.

Give Gutenberg a Try

As Gutenberg is a significant change to the interface it is likely that many WordPress users will be hesitant to learn a new way of working with WordPress. But before adding the classic editor plugin, it should be given a chance. Its streamlined functionality is designed to facilitate the creative process, minimize roadblocks and make everything easier. So why not see for yourself why the planet’s most popular CMS has made such a significant change.

Looking to Start a New WordPress Site with Gutenberg?

Web Hosting Canada’s Managed WordPress plans come pre-installed with WordPress 5.0 and Gutenberg, enhanced with Elementor’s simple and intuitive design interface and optimized for performance with LiteSpeed’s Dynamic caching technology. All this on a fast, Canadian Cloud and with WordPress experts available 24/7 to help if ever you get stuck and need a hand!

Make Gutenberg the Best It Can Be

There is a golden opportunity with Gutenberg. WordPress is determined to make the new editor the best on the market. To do this the development team is being extremely proactive with accepting user feedback. If you have any comments or recommendations, you can contact WordPress to help them make this amazing tool even better. Happy Hosting, WHC Team

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