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How to become a CIRA member (and why!)

There are many reasons to choose a .CA domain for your website... Not only does it let users know your site is created for (and probably by) Canadians, but Canadian buyers are also 4 times more likely to choose to spend their money on a .CA website! 

That being said, very few people know that owning a .CA domain actually gives you a say in the future of the Internet in Canada. Yes, really! 

How? We explain down below…

Who is CIRA

Based in Ottawa, CIRA stands for Canadian Internet Registration Authority. They’re a not-for-profit organization that manages .CA domains on behalf of Canadians. 

But what does that really mean? 

First, it’s important to understand that not just anyone can register and use a .CA. The registrant MUST have a certain type of connection to Canada to do so. This is where CIRA comes in.

As the official .CA registry, CIRA ensures that any individuals or companies registering a .CA domain meet the ‘Canadian presence’ requirements. 

CIRA does a lot more than that though. Their mission is to build a trusted internet for Canadians. And by becoming a CIRA member, you can help with this! 

Why become a member

The internet is ever-changing and its importance in our lives is only growing. If you want the opportunity to be part of a Canadian community and help shape its evolution, it's simple… you must become a CIRA member! 

We explain exactly how to do so below, but first here are some of the other benefits: 

As a CIRA member, you can:

  • Influence Canada’s digital future (that’s pretty big!)
  • Get involved in CIRA's governance and direction
  • Participate in membership surveys and other consultation on internet issues
  • Stay up-to-date on the latest initiatives, industry trends and issues 
  • Attend events like Canadians Connected, for networking, business development and knowledge sharing
Did you know? CIRA's annual general meeting, called Canadians Connected, will take place on Thursday, September 15, 2022. Registrations open in August. 

Who can apply

Membership is open to all Canadian organizations and individuals who are citizens or permanent residents. Businesses or individuals who are not Canadian citizens or permanent residents may apply under certain conditions, provided that they have a valid reason to use the services offered by CIRA. 

The main condition is that you MUST have a .CA domain name – if you don’t already have one, you can register one for a few dollars a year

How to apply

If you already have a .CA domain, applying for the CIRA membership application is easy, free and should take only a few minutes. Follow these 8 steps to fill out the application:

  1. Start here by entering your .CA domain and click Submit (if you have more than one, choose the .CA you wish to register under)
    CIRA Apply
  2. Complete the form by providing:
    • Your first name*
    • Your last name*
    • Your email address*
    • Your address and phone number*
      *Must be the same as the Registrant name associated with your .CA domain name.
  3. Create your password and click Save.
  4. Verify or add your address and click Next.
  5. Prove your identity by either:
    • uploading a government-issued photo identification OR:
    • providing contact details of someone who can vouch for your identity
  6. Click Next and check the 5 boxes (if you agree with them, of course!) to comply with the Membership Declaration.
  7. Click Next again and review your application. Make sure all the details you entered are valid and accurate. 
  8. Once done, check the ‘Yes. I am ready to submit.’ box and click Finish.

And… done! Your application will be reviewed and you can expect to receive an email confirming your membership in the next few days. 

You’re all set

Becoming a CIRA member is a great opportunity to come together with other Canadian organizations and individuals. Plus, by helping shape the future of the internet, you get to help make a difference for Canadians online… and even beyond our borders, through CIRA's involvement worldwide! 

All you need is a .CA domain! If you don’t already have one, what are you waiting for? It only costs a few dollars a year, and there are so many great reasons why you should secure your domain name today.

Free tools for a healthy website

Have you ever checked the health of your website? Site maintenance is often overlooked or, worse, neglected completely. If left unchecked, your users might end up clicking on deadlinks, hackers could spot vulnerabilities, and your site could lose its google ranking and even suffer from performance issues on certain devices or in particular countries. 

The good news is, there are a ton of helpful (and free!) online tools that make detecting and fixing these kinds of issues as simple as ever! In this article, we’ll review several resources to help you stay on top of things and ensure your website is healthy and responsive!


How to check your website’s health

1. Check your site performance

Ensure your page load speed is optimized to reduce your bounce rate.

Your website's performance is a super important factor to consider when determining its overall health. We have written extensively about this topic, so make sure to check out what website performance is and why it’s important to learn about how you can boost your site performance. 

Essentially, if your website has performance issues (e.g. a slow page load), many hard-earned visitors will navigate away, leading to a high bounce rate. In fact, 40% of site visitors will abandon a page if it takes over 3 seconds to load. Whatsmore, factors such as your website’s page loading speed are known to directly affect your search engine rankings.

So, how can you check your performance?

Use tools like Google’s PageSpeed Insights, GTmetrix, or Pingdom. They give valuable insights into potential problems affecting performance and even offer potential solutions. Depending on the type of issues detected, you may decide to hire a web developer or fix them yourself (if you have some technical knowledge). Here’s a list of things you can do to see a performance boost: 

  • Reduce your image sizes: large and uncompressed images on your website can drastically increase the time it takes to load your page. So make sure to optimize all of your images! If you don’t have fancy photo editing software, you can use free tools such as TinyPNG or Optimizilla to compress your images.
  • Be picky about plugins: if you use a CMS such as WordPress, make sure that you only use as many plugins as necessary and ensure that they are popular and supported by their respective developers. 
  • Embed your videos: embed videos from third-party hosts (such as YouTube or Vimeo) rather than uploading them directly to your website, allowing your pages to load much faster.

2. Be mobile-friendly

Make sure your website functions well on all devices.

A responsive, mobile-friendly web design is an absolute necessity. In 2022, mobile visits make up 58% of global web traffic. And since 2019, Google is now prioritizing mobile-first indexing in their page rankings. sites that aren’t optimized for mobile will suffer from both frustrated visitors and a drop in search performance.

If you want to make sure your site is up to par, you can use Google’s Mobile-Friendly Test tool to easily find out! All you need to do is enter your site URL and wait for the check to complete (usually a minute or so). When done, you’ll (hopefully) see the following confirmation: 

Google mobile test

If any mobile usability problems are found, a detailed list will be provided for you. In some cases, you may need to hire a web developer for professional help. However, other issues, such as ‘Text too small to read’ can often easily be fixed through your CMS dashboard.

Find and fix any broken links on your website.

Not only do broken links frustrate your users, but they can harm your site’s search rankings. It is vital to locate and repair them asap! Use tools such as Link Checker or dead link checker to scan your website for problem links. The subsequent report will list all the broken links that need fixing. It’s good practice to conduct this check every month or so, especially if your website is updated often. 

4. Test for web accessibility

Ensure that everyone can use your website.

Web accessibility is all about making sure your site is usable for everyone. Accessible websites are designed to allow users with disabilities to participate equally on the web. Here are a few things you can do to improve accessibility:

  • Pay attention to your use of colors, as you want a high contrast for maximum readability
  • Use easy-to-read fonts
  • Use headings properly to organize the structure of your content (h1 - h6, etc)
  • Design your forms for accessibility 
  • Add alt-text to your images
  • Include quick links in your footer

There are a variety of tools you can use to identify these kinds of issues and see what you can do to improve, such as the WAVE ( Accessibility Evaluation Tool), or Google Lighthouse.

5. Refine your keyword ranking

Ensure the right audience finds your website.

To maintain your website’s health in search engine results, refining the keywords you use on your pages is a great idea. 

As you add content to your site (e.g. new pages or blog posts), it’s important to be strategic and consider the words you use in order to rank well for your desired audience. For example, if you sell jewelry online, you probably prefer ranking well for ‘wedding rings’ instead of ‘party gifts’.

There are several free tools you can use to conduct your own keyword research, such as Ahrefs Keyword Rank Checker, or Authority Labs Keyword Rank Checker,

For our comprehensive guide on this topic, see Beginner's Guide to SEO: Keyword Research.

6. Consider your user experience (UX) 

Understand how visitors interact with your website.

If you want your website to be in tip-top shape, it’s well worth reviewing its design from the users’ perspective.

The user experience is how a user interacts with and experiences a product, system or service. It includes a person's perceptions of utility, ease of use, and efficiency.” Wikipedia

Are there free tools that can help with this? You bet! Try Crazy Egg or Hotjar. Both will give you a ton of insight in the form of heat mapping, which shows how visitors interact with your pages. Understanding where visitors are clicking (and where they’re not) on your website allows you to tweak your layout in a more fluid and engaging way.

7. Stay on top of security

Find security bugs before hackers do.

Staying on top of your website security should always be a priority. And while it can seem like a complex task, a bit of maintenance goes a long way!

You can choose from several scanners online to test your website and spot potential vulnerabilities, such as Mozilla Observatory, Sucuri SiteCheck, and Qualys SSL Server Test. With these tools, you’ll get a good general idea about the overall level of your site’s security and be ready to act if any problems are found!

8. Keep an eye on your visitors

Keep track of your site’s bounce rate.

A common method for keeping an eye on your website visitors is to use a platform such as Google Analytics. It’s used to track and report on your website traffic with a variety of different metrics, such as the number of visitors, bounce rates, average session durations, sessions by channel, page views, goal completions, and more. 

When it comes to your website health, you’ll want to pay particular attention to your bounce rate. This is the percentage of visitors who view your site and immediately navigate away after viewing only one page. A high bounce rate (70% +) is often caused by issues such as; slow page load time, low-quality or difficult-to-read content, misleading page titles, or the page itself may have a technical error. In any case, keeping an eye on your bounce rate and implementing solutions if the number is high is essential.

Let’s get web healthy!

Keeping a healthy website doesn’t need to be complicated! By using these tools, you’re taking big steps toward ensuring that your website is optimized for both your users and search engines. Happy visitors will want to keep coming back, engaging with your content (and business), and search engines will continue to rank your content and bring you more traffic. 

So what are you waiting for? It’s time to get your website into shape!

Need more help with your website’s performance?

Check out these useful blogs:

  • High Scalability: This one’s for the true nerds! They publish interesting articles about the technologies involved in building highly performant websites. 
  • Catchpoint’s Blog: Catchpoint posts about a wide range of topics from web design and development, to security and industry news. Use the filters to find exactly what interests you!
  • Planet Performance: You can find a variety of posts about web performance. Be sure to read through the archives, as there are a ton of great reads relating to UX, and web optimization techniques.
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Website & WordPress

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Elementor

Build landing pages, ecommerce stores, or even full-blown websites. Elementor allows you to skip the hassles of multiple vendors and installations and gives you everything you need in one place.

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Divi

Divi is more than a WordPress theme… it’s a website building platform that replaces the standard editor with a far superior visual editor. It’s also the most popular WordPress theme in the world!

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ThemeForest

Find WordPress themes and website templates for any project. Choose from thousands of easily customizable themes, templates and CMS products created by world-class developers.

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Hotjar

Get a very clear picture of how your users behave on your website. Hotjar offers an intuitive and visual way to understand your user’s journey showing you what sections they visit or which button they click.

Shipping

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Flagship: UPS/Purolator

Shipping options you can trust and that won’t break the bank account. UPS has grown to become a Fortune 500 company and one of the world's largest shipping couriers.

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ChitChats

An easy-to-use platform that gives you access to discounted shipping rates. Chitchats can easily connect your online store with their direct integrations to streamline your operations.

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Fedex

Get your package - large or small - to its destination (and on time!) is what these guys are most known for. Fedex can also help with managing your shipments and returns to save you time.

Banking & Legal

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Ownr by RBC

Ownr lets you register, incorporate, create legal agreements, manage staff, and more—with their all-in-one platform. Their tagline says it all: Make small business easy less hard with Ownr.

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Desjardins

Desjardins Group is a Canadian financial cooperative and the largest federation of credit unions in North America. They offer simple tools and solutions to start and grow your business.

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Paypal

Do business almost anywhere and simplify buying and selling with Paypal. A trusted small business partner that lets you grow with the market. Use their solutions online or in person.

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Stripe

Millions of businesses of all sizes—from startups to large enterprises—use Stripe’s software and APIs to accept payments, send payouts, and manage their businesses online.

Development & Design

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Fiverr

A platform that connects businesses with freelancers offering digital services, in 500+ categories. From logo design to animations, you can find experts for any of your business needs.

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Logo.com

Simply enter the name of your brand and let the logo design engine work its magic… for FREE. You can edit and customize, no design skills needed. Or use their Business Name Generator.

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Canva

Visual design platform with over 250,000 templates to edit. Create any design, visual element or printable, for your website or business, with this intuitive tool.

Marketing & Social

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MailerMojo

Email marketing made easy. Easily create beautiful emails to connect with customers, captivate your audience, and convert content into cash.

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SproutSocial

The most robust social media business solution, built to scale with your business. From social media scheduling to reporting and listening, this solution has everything you need to grow.

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Kasvu

Kasvu uses digital marketing to help you connect with your ideal clients. kasvu helps you reach your target audience through pay-per-click advertising (PPC) and/or LinkedIn outreach campaigns.

Productivity & HR

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ClickUp

An all-in-one project management platform that can be tailored to any and all use cases from simple to complex. Keep organized and on budget!

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Microsoft Office365 & Teams

Provides access to the Microsoft application suite that includes word, teams, excel and many more to fit your business needs.

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Airtable

Create custom interfaces that give each and every teammate the relevant information they need, and a simple way to take action.

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Collage

An award winning platform to streamline your people processes, and watch your payroll and benefits get done like magic.

Writing

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Grammarly

Grammarly helps you write mistake-free in Gmail, Facebook, Twitter, LinkedIn, and any other app you use. It uses artificial intelligence to identify and search for an appropriate replacement for the error it locates.

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Antidote (for FR)

Antidote is a platform that's highly useful for anyone writing in French. In a single operation, Antidote’s corrector flags a wide variety of errors: from capitalization and verb agreement to unwelcome commas and redundancies.

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Hemingway

Hemingway app makes your writing bold and clear. The app highlights lengthy, complex sentences and common errors.

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DeepL

DeepL uses advanced AI translation technology that are able to capture even the slightest nuances and reproduce them in translation unlike any other service. Their aim: creating a world without language barriers.

Security

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NordVPN

Get your own VPN (Virtual Private Network) to protect your internet connection and privacy. Create an encrypted tunnel for your data, protect your identity by hiding your IP address, and use public Wi-Fi hotspots safely.

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LastPass

LastPass will handle your passwords for you. Simply create, save, and autofill them wherever you travel. Once you save a password in LastPass, you'll always have it when you need it; logging in is fast and easy.

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Bitdefender Internet Security

Get the most innovative technologies that predict, prevent, detect and remediate even the latest cyber-threats, anywhere in the world.

Funding

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Startup Canada

Startup Canada helps every entrepreneur by connecting local ecosystems from coast to coast to coast, supporting exporters with global goals, and bridging the gap between entrepreneurs and the Government of Canada.

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Business Development Bank of Canada

The Business Development Bank of Canada is devoted to helping Canadian businesses. They offer free tools and advice for entrepreneurs, with a focus on assisting small and medium-sized enterprises.

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Pow Wow Pitch (For Indigenous entrepreneurs)

A community of Indigenous entrepreneurs, purpose-built to provide a safe, collaborative, supportive and empowering platform for inspiration, education, mentorship, celebration, and reconciliation through entrepreneurship.

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Benefits Business Finder (Resource from the Government of Canada)

The Benefits Finder is a tool that can help you find Benefits and Services that you may be eligible to receive. It asks a few questions and uses your answers to search.

Eco-services

Preferred Partner
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Green Business Bureau

Get your business green certified. Apply to programs that are reasonable and attainable for organizations of any size. Use coupon code ‘WHC20’ to get 20% OFF!

Want to be listed in the marketplace? Apply now

What’s new in cPanel 102?

If you use any of WHC’s web solutions, you’ll likely know that cPanel is the ‘behind the scenes’ tool that lets you manage your services. In fact, it’s the gold standard of web hosting control panels, and as such, we always make sure to keep you in the loop whenever new features arrive.

In saying that, cPanel version 102 is now live! Let’s see what's changed with this update.

So... what’s new?

In this release, the much anticipated ‘Jupiter’ theme has received several enhancements, the search function has improved, new Ubuntu support has been added, and much more!

Let’s take a closer look…

The ‘Jupiter’ theme is in full release

The brand new ‘Jupiter’ theme is now in the full release stage. This theme was under development for the past few months - see Introducing cPanel 98 & 100 to learn more about it. 

With version 102, ‘Jupiter’ is now available for both cPanel and WHM. It also comes with navigation improvements and a cPanel onboarding wizard for new user accounts.

That being said, we’re not defaulting to Jupiter just yet, as the theme is still in its preliminary stages. However, it is expected in the coming weeks.



Please note: The ‘Jupiter’ theme is considered to be in the early developmental stages, and therefore is not yet available on our Web Hosting or Reseller Hosting plans. If you are on a Cloud or Dedicated Server plan and would like to try it out, we strongly recommend conducting any testing in a non-production environment.

Full support for Ubuntu LTS

As part of a larger project to diversify Operating System support and stability, cPanel 102 now comes with full support for Ubuntu LTS 20.04. The Ubuntu OS continues to grow as one of the most popular Linux distributions.

Improved Search functionality

The cPanel & WHM Search tool has been updated to prioritize exact matches. Search results now display a brief description of relevant features, and for WHM users; user account icons (edit user and open cPanel) may now appear in search results.

New features for administrators

If you manage a Reseller Hosting plan or are a Cloud or Dedicated Server administrator, you can benefit from the following additions:

  • An all-new SQL edit interface lets you directly modify your SQL right within cPanel, no SSH or coding is required!
  • An ‘NGINX Log Download’ feature has been added to let you download raw NGINX access logs
  • Updates to the WHM statistics panel: ‘load time’ information has now been added, which contains essential information about the server

To take an even deeper dive into the specifics of version 102, check out the official release notes.

cPanel Hosting at WHC

At WHC, we provide cPanel hosting for all our Web, Cloud, and Dedicated hosting services. We’re official cPanel partners and experts in both the functional and technical aspects of cPanel and WHM. Our support agents are all cPanel certified and are well-equipped to handle the various issues that may arise.

If you have any questions or concerns about how this cPanel upgrade may affect you, don’t hesitate to reach out to our team, and we will be happy to assist!

Killer landing page

Create a killer landing page (that converts)

Landing pages play a key role and are a critical part of most effective digital marketing campaigns. If you want your business to grow and thrive online, you need to know how to create high-converting landing pages that turn browsers into buyers (or hot leads).

But how do you do that!?

It sure can seem overwhelming, but don’t worry, we’ll break it down for you. You’ll learn the most important elements of a high-converting landing page and how to create one from scratch.

What is a landing page?

A landing page is the web page people ‘land’ on when they click on an ad or a link in an email sent for a marketing campaign, for example. It can be any page on your site that’s specifically designed to convert your visitors into paying customers or leads. These pages are usually for a specific product/service, but they can also be used for eBooks, PDFs, or other pieces of high-value content that people can sign up for in exchange for their email. 

The average landing page converts at roughly 10%. Meaning that for every 100 visitors, the average marketer is losing out on 90 sales. Let us show you how to properly set up and optimize your page and avoid any pitfalls. Because creating a well-designed and well-optimized landing page can significantly increase your conversions, your sales… and ultimately your bottom line!

Consider this before you start

Here are some things to consider, ideally before you start creating your landing page…

Decide on what tool you will use

There is a plethora of landing page tools and resources available like ConvertKit, Unbounce, and LeadPages, to name a few. There are even many landing page plugins for WordPress! So the first step is deciding which tool you’ll use, based on your budget and requirements.

Know who you’re targeting

Who will land on your page? Thoroughly understand these people’s pain points and speak to these in the landing page copy (text). Be clear about what problem your product solves for customers and address it on your page. Great copy that connects to the intended audience can make conversions happen more easily and quickly.

Match your ad concept to the landing page

Make sure your ad copy matches that of your landing page. This way, people won’t get confused by the different messaging. This is especially important if you have multiple offers running simultaneously. If your ad says one thing, but the landing page says another, you end up confusing your customers which could result in abandoned carts. 

Build your landing page

Now that these initial considerations are well thought out, it’s time to create a killer landing page that converts at the highest level. Ready? 

Create killer copy + visuals

Landing pages need the right copy and the right visuals to make the most impact.

Copy is king

You want to make sure your page is communicating the benefits of your product/service. A problem + solution method works well here. State their existing problems and pain points and then how your product solves them! Explain what the transformation looks like for your prospect and get them excited about it.

Use white space

Break up your content into easy-to-read sections or paragraphs, along with pleasant visuals and lots of white space. High-contrast colors work well together, like black and white, and red. Don’t overwhelm them with too much information or too many things to look at…

Apply the KISS principle

That’s right, keep it stupid simple. KISS. Only give the information required to make the sale. Less is more. Anything else could potentially distract, or confuse the prospect and deter them from purchasing.

Include a strong CTA

Make sure you include a CTA (call-to-action) button that will take people to a place where they can purchase your product or service immediately (like sending them directly to the shopping cart). Make sure this appears at the top of the page.

Don’t include conflicting CTAs or too many buttons on a landing page, this can create confusion or distract your prospects.

For example, having 2 buttons at the top of your landing page, one saying ‘buy now’ and another saying ‘book a demo’. These are conflicting messages! You want the prospect to take specific action on the page, so be sure to include 1 clear goal, with no other competing CTAs.

Eliminate distractions

You’ll want to eliminate any possible distractions or options for your visitor. Unlike regular website pages, even a traditional navigation menu at the top can distract a prospect from purchasing. The goal is to have them focus on the offer, and ultimately on buying.

This also includes the concept of focusing on one distinct offer per landing page. If there are competing deals and products, it will simply confuse the visitor and will likely result in them clicking away from your page (and you missing out on a sale).

Show them what they’ll get

People LOVE to see what they’re going to get. Don’t forget to use images or videos to show what the customers will be receiving. This will entice them to buy. For example, if they’ll be emailed a PDF, show the image of the PDF (blurred out if necessary) on the different devices you expect them to be downloaded onto. This gives the customer a clear vision of what they can expect in return.

If you sell something a little more intangible, then explain the process or what’s included (at minimum).

Include social proof

Credibility and trust are important, especially when people are considering parting ways with their hard-earned cash. If you can include positive reviews, testimonials, the number of happy customers you have, or even the number of followers on your social accounts (if substantial enough), etc. Anything that shows you are loved, appreciated, and a legitimate business will naturally increase your odds of converting.

Create a sense of urgency

People have FOMO (Fear Of Missing Out). If you introduce a countdown timer or tell someone it’s a limited-time offer, it immediately gives the feeling of scarcity and encourages a sense of urgency. This is a great strategy to get people to buy now instead of waiting for a later date to complete their purchase.

Consider mobile

Don’t forget the golden rule for landing pages: make sure it looks great on every device, but especially on mobile! You may even want to consider a mobile-first design or a separate version of your landing page made specifically for mobile devices. As of May 2022, close to 60% of all web traffic was on mobile phones, according to Oberlo. 

Ask for the minimum required information

People are big about their privacy nowadays, and rightfully so. The more personal information you ask the less likely your prospects will purchase. For instance, you’ll likely only need name and email address fields on a sign-up page for a PDF or an eBook. However, for products and services, you may need their address and phone number. Rely on logic depending on what product/service you’re providing.

Let your prospects know that you will not be spamming them or sharing their personal information with others… this has been proven to further increase conversion rates!

Additional considerations

Now that you’re done creating your landing page, you’ll want to consider the following:

Know your numbers and track them!

Keep track of how many people land on your page, how many convert to clicks (e.g. add to cart), and how many ultimately convert to sales. Using this information, you can make tweaks and optimizations to your process including your landing page content and layout…

Optimize based on your data

Take the data you tracked, and make changes according to the information it provides. For example, if you see not many people ending up in the cart, you may decide to work on the landing page copy to better speak to your ideal customer. Or maybe if there are not a lot of clicks on your ad, you know you need to create stronger ad content to drive traffic to your landing page. Use the data to make informed decisions, and then A/B test your changes…

Create A/B testing

Before making any immediate changes to your landing page, we recommend creating A/B testing of them first. This will allow the data and conversion numbers to tell you whether or not your suggested changes are good. It’s not enough to go on a hunch, you want to be able to back your theory with actual numbers. In some cases, the changes you make could even lower your conversion rates, so keep a close eye on those numbers!

There are several landing page A/B testing tools, but we recommend Google Optimize. It’s free and there are tutorials online that show you how to use it properly.

Ready to try? 

Creating a landing page should always be a well-thought-out process. It takes time and effort to do it right. However, when done properly, your business will see tremendous growth and will continue to reap the benefits over time!

Want other strategies that can help you grow your biz and increase your sales?

Check out these helpful links: