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100,000 Canadian Accounts Hacked at Equifax: Are You Affected?

By now you may have already heard of the big data breach announced by Equifax in early September. However, you may not have given it a second thought given the number of security breaches occurring lately.

This one may be particularly troubling as it may affect you directly.

What is Equifax?

Equifax is a consumer credit reporting agency. If you had or have:
  • a cell phone contract
  • a car loan
  • a mortgage
  • credit card
  • rented apartment
  • used installment financing
then Equifax may already have your social insurance number, name, address and a wealth of other personal information on you.

What happened?

Based on Equifax's current assessment, hackers infiltrated Equifax’s systems and stole confidential information. As of Sept 21, 2017, we know that:
  • 143 million Americans were affected
  • 44 million UK individuals may have been affected
  • at least 100,000 Canadians have been affected
All those affected now have a greater chance of becoming victims of identity theft or fraud. It should be noted that the investigation is ongoing, thus the number of impacted clients could increase.

What should I do about this?

In a recent press release Equifax stated that affected Canadian customers will be contacted by email. However, as the information has already been stolen and we do not know when those affected will be emailed, it is important to remain vigilant. The Office of the Privacy Commission of Canada recommends:
  • Keep a close eye on your finances. Regularly inspect your bank account and credit cards to see if there is any activity other than your own. Call your financial institution right away if something seems wrong.
  • If you think that you are a victim of identity theft, then call your financial institutions to close accounts and cancel cards.
  • If you believe that your information has been used in a scam or fraud, contact the Canadian Anti-Fraud Centre.
  • If you find any indication of a theft or crime, done with your identity information, contact your local police authority asap.
  • Document any of these situations as thoroughly as possible.

What can I do to make my website and personal information safer?

There are some obvious ones, like never give out your passwords and never send your social insurance number through email, but here are a few you may not be aware of:
  • Consider activating Domain Privacy Protection on all your domains

    When you register most domain names without selecting the Privacy Protection option, due to registry rules your information is automatically published on the WHOIS (the world-wide directory of domains and owner information) by the registry. This means that personal information such as your full name, address, phone number and email can be easily found online, and potentially used for unsolicited calls and emails, as well as identity theft. If you haven’t already, you can hide this information by activating Domain Privacy Protection with WHC.

    Note: .CA domains registered by individuals already include the Privacy Protection service by default, for free.

  • Look for the security lock on the websites you use


    Whenever you are providing information to a website, make sure that its web address starts with https (usually also represented by a lock symbol in the address bar). The ‘s’ means that the website’s server uses an SSL certificate and encrypts information that is transferred to and from the site. If data gets intercepted by a hacker while in transit, it won't be readable (or usable) in any way. If you manage a website that isn’t currently protected with SSL, consider adding an SSL certificate immediately. It will not only demonstrate to your website’s visitors that you take their security seriously, but it will also help boost your site’s ranking in Google’s search results.
  • Wipe old devices

    Before you throw your old computer or mobile phone away, make sure to erase them completely. If not, you risk having someone getting their hands on your personal info.
  • Get Email Antivirus protection

    Malware or ‘malicious software’ allows hackers to infect your computer with viruses and/or obtain personal information, and email is the most popular way of distributing such viruses. WHC’s Enterprise Anti-spam is a practical solution that not only filters out spam but also eliminates over 99.9% of viruses and malware before they even reach your inbox.
  • Firewall

    Firewalls monitor and protect your computers or connected devices from outside forces. You may already have a basic one installed (for example, Windows 10 comes default with the free Windows Defender), but it is never a bad idea to think about upgrading to a more robust (and possibly still free!) firewall solution. And of course, make sure that whatever firewall you have, it is on at all times.
  • Turn off the computer

    Do you leave your computer on and unattended for long periods of time? Bad idea! While your computer is on there is the possibility that a hacker can access it remotely, while you are away. Make sure to shut down the computer when it is not in use.
Enjoy your time online and stay safe! Regards, The Web Hosing Canada Team

September Domain Price Changes & Promotions

The Internet allows everyone to connect with each other quickly, but this also means that change happens fast. Registries (the governing bodies that operate domains and dictate their pricing) have new September promotions and domain price increases that your business should know about!

How does this impact me?

There are important changes to note for both current and prospective domain owners.

If you own a domain

For those who already own a domain, it is good to note when the price changes will happen so you can prepay your website before a price increase. This will allow you to pay the lower price and save money. For instance, .CA websites are going up from $12.99 to $13.99 as of October 1st. Other domains are making a much larger jump! .AUDIO domains, for example will be rocketing from $23.99 to $239.99 as of September 8th! This leaves you with 2 options:
  • Renew yearly and pay whatever the market demands.
  • Prepay a one-time fee to acquire your domain for up to 9 years at the current price. Thus, avoiding market shifts. (go to the domains tab in you client area and then click on renew domain)

If you are shopping for a new domain

If you are thinking of getting a domain, consider buying now before the upsurge in price or to buy while it is on promotion. Consider registering your domain for multiple years to avoid market fluctuations.

FAQ

Q: When are most of these changes happening?

A: Most price increases will occur on September 8th, 2017. Many promotions will last until September 30th and cover the first year of domain ownership.

Q: Will I have to stay with WHC for the years I prepay a domain?

A: Not at all. You are merely laying claim to the domain through us, and can transfer out anytime should the need arise.

Q: Can I prepay a promotion?

A: The promotion is only valid for the first year of registration. You can prepay your domain, but after the first year you will pay the current renewal price.

Q: Are there any other benefits to prepaying a domain?

A: Yes! Prepaying for a domain also slightly improves search engine optimization (SEO). Search engines see that you are committed to your site which promotes trust and, subsequently, your ranking score.

Q: How can I see promotions?

A: Go to our domain search page and click the “on Sale” tab on the left-hand side.

Q: Can I get quick rundown of the price increases that will affect WHC clients?

A: Of course!

  • .CA domains increase from $12.99 to $13.99 per year as of October 1st, 2017
  • .TV domains increase from $43.99 to $49.99 per year as of September 1st, 2017
  • .AUDIO domains increase from $23.99 to $239.99 per year as of September 8th, 2017
  • .HELP domains increase from $32.99 to $49.99 per year as of September 8th, 2017
  • .HOSTING domains (not to be confused with web hosting services!) increase from $46.99 to $649.99 per year as of September 8th, 2017
  • .LINK domains increase from $16.99 to $17.99 per year as of September 8th, 2017

Other domain types as well as other hosting products or services are not affected by these increases.

cPanel Conference Sep 26 in Ft. Lauderdale: You’re Invited!

Join Web Hosting Canada in Florida for 2 days of Learning & Networking

This year is cPanel's 20th anniversary, and the perfect occasion to join their annual cPanel Conference! It takes place on September 26 and 27, at the W Hotel in Fort Lauderdale, Florida, and will host experts and industry leaders, eager to share their knowledge and reveal the newest cPanel developments and industry trends. It will be free to attend for all Web Hosting Canada clients!

You Should Consider Attending the Conference if You

  • would like the opportunity to speak with cPanel developers and other product owners
  • want to know best practices to get the most out of the software
  • wish to understand the finer points of current updates and how to use them effectively
  • are looking to make industry connections and widen your business network
  • like to learn in an exciting and fun environment
  • are interested in hanging out with and getting to know the WHC team

Panels to Take Note of

There are more than 30 panels and discussions to choose from, including:
  • Fighting the Copy Kraken - Learn how to make original content to attract clients and boost search results.
  • The cPanel & WHM Roadmap - The future of cPanel and WHM, see what is in store.
  • 5 Minute Fixes for cPanel - implement yourself in the development process. A collective of developers and product owners will look at cPanel troubleshooting issues as suggested by the audience. If it takes less than 5 minutes to fix, then they will work on integrating the fix into the next version of cPanel!
And these are only on day one of the two day conference! Have a look at what else is in store for you.

2017 cPanel Conference Details

  • Hosted at the beautiful W Hotel in Fort Lauderdale Florida
  • Starts on September 25th with a meet and greet at 7pm
  • More than 30 panels to choose from during the two principal days, Sept 26th to 27th

WHC Clients Get FREE Passes!

Thanks to our partner relationship with cPanel, WHC will cover the US$200 cost of admission to the event! This is our way of saying thank you to the clients that have allowed us to become the success we are today. You just need to get down to sunny Fort Lauderdale in time for the event. Just use the code cPConf2017 when registering to get your free ticket! If you plan on attending the conference, let us know so we can meet up, share knowledge and enjoy this industry milestone together!

New Office Move on August 1 + We’re Hiring!

The team is growing, and so are our offices! On August 1, Web Hosting Canada’s head office in Montreal is moving into a larger locale in the same building (right next door!)

Our new address is:

  • 1030 Beaubien East #103
  • Montreal, Quebec, H2S1T4
  • CANADA

If you send us mail, please take a minute to update your address book.

Note: this head office move will in no way impact your websites, servers or the datacenters themselves

Looking for new career challenges?

Web Hosting Canada has several new openings available, including:

  • Designer & Front-end Developer
  • Sales Specialist
  • System Administrator (Linux)
  • Web Hosting Specialist

Check out the details and apply on our careers page.

Web Hosting Canada Ranked #1 .CA Provider in Canada

Web Hosting Canada (WHC) is proud to be ranked the #1 .CA domain name provider in Canada by the Canadian Internet Registration Authority (CIRA) in March 2017, beating out hundreds of other accredited registrars for a second month in a row, based on several metrics including .CA domains under management, growth rate, and retention rate.

To celebrate, new .CA domain name registrations and incoming .CA domain transfers have been reduced to just $2.99/year. That’s a discount of 75%!

.CA domains are a fantastic way to connect with Canadian shoppers. Studies confirm that the .CA brand resonates as secure and trusted, while making your website stand out in search results for local shoppers.

Combining your .CA domain with Canadian web hosting also ensures your data (such as website and emails) remain in Canada, always loads quickly, and is backed by our expert support 24/7.

If you haven’t already done so, get your $2.99 .CA domain name today, or search through 300+ available domain types.