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A HostPapa Alternative: How does WHC compare?

Web Hosting Canada and HostPapa both provide Canadian businesses with eco-friendly web hosting and domain registration services, so it’s not surprising that the two are often compared. However, many of the “comparisons” that exist on the web either don’t delve into enough (or any!) detail or simply rank hosts based on which one pays out the highest referral fees. We’ve decided to prepare a complete HostPapa vs Web Hosting Canada comparison and review in order to help answer a simple question: which provider is best suited to host your website?

Quick Summary

Don’t have time to read through all these geeky details? We understand!
Here’s a visual summary, including a 5-star rating, that shows the strength of each company in every category:

Web Hosting Canada HostPapa
features Hosting Essentials
pricing Pricing
email Email & Communication
security Security & Backups
performance Performance
marketing Marketing & SEO
support Support & Service
growth Potential For Growth
Web hosts are assigned stars based on the number and/or quality of features they offer in each category. Read the full comparison for more details.

Our Method

To avoid bias, we focused all comparisons on measurable metrics rather than personal opinion. We either collected and measured data that is available to the general public, or simply referred to the information already listed on the provider’s website.

We compared our most popular product, the Web Hosting Pro plan, with a similarly priced service offered by HostPapa, their Business Plan

The result is meant to be an informative comparison, broken down by topic, and intended to help you find the best web host for your needs.

The data collected is actual as of December, 2023, and may have changed since.

Company

Company Basics

Web Hosting Canada HostPapa
Year Founded 2003 2006
Company Headquarters Canada (Montreal) Canada (Oakville)
Website Address WHC.ca HostPapa.ca
Features

Hosting Essentials

Hosting essentials include important features such as how many websites you can publish, how big each website can be and how many people can visit them each month. Understanding these hosting essentials is important before any hosting purchase, because if you exceed these limitations you may find your service disabled or you may be asked to upgrade to a more expensive plan.

Hosting Essentials Web Hosting Canada
Pro Plan
HostPapa
Business Plan
Disk Space Unlimited Unlimited
Bandwidth Unlimited Unlimited
Number of Sites Unlimited Unlimited
Free Domain Registration or Transfer Included Included

Both plans have the same core hosting essentials.

Pricing

Pricing

Pricing features include the total price of the first term, total renewal price, and whether or not the company charges in Canadian dollars. Paying for recurring services like web hosting in Canadian currency can save Canadian businesses quite a bit in the long run, and in most cases companies that don’t charge in Canadian dollars are not Canadian-based.

The renewal price is another critical factor many people who are new to web hosting fail to consider. It is common practice for web hosts to offer a discounted price for the first payment term, with a significantly higher renewal price.

Pricing Web Hosting Canada
Pro Plan
HostPapa
Business Plan
Intro Price $3.92 $5.95
Renewal Price $8.99 $20.99
Charges in CAD?

While WHC strives to keep costs as low as possible even on the renewal price, HostPapa’s price structure significantly increases the cost come renewal time. While this is a common practice among many web hosts, WHC goes against the grain here by offering affordable solutions across time.

Email

Email & Communication

This includes features such as the total number of email accounts you may have on a hosting account, and the amount of space available for each email account. Email accounts (and the size of the inboxes) can be crucial for businesses that have large teams or send/receive many emails on a daily basis. Email storage is also an area where many web hosts strive to save money.

Email & Communication Web Hosting Canada
Pro Plan
HostPapa
Business Plan
Email Accounts Unlimited Unlimited
Email Capacity 2GB per box unlimited total 1GB per box
Number of Emails/Hour 200 300
Newsletters Tool? 500 contacts

HostPapa’s 1GB per inbox storage limit can become a problem. In terms of size, this is only 50% of the 2GB inboxes allowed by Web Hosting Canada. In other words, with WHC you’ll spend a lot less time choosing between and downloading/deleting important emails.

WHC has slightly fewer emails per hour, but 200 is likely more than enough for average small business usage, and helps protect your account in case of breach. WHC also includes free email marketing software so you can keep in touch regularly with up to 500 contacts.

security

Security & Backups

Security and backups are a key feature which many web hosts either leave up to you or charge extra for. Having daily backups is important for the integrity of any live website, and maintaining security and encryption are essential for creating trust with your website’s visitors.

Security & Backups Web Hosting Canada
Pro Plan
HostPapa
Business Plan
Daily Backups & Restores Included Included for 1 year, then $47.99/yr
Integrated Security Imunify360 protection included Imunify360 protection included
SSL Certificate Included Included

WHC’s daily backups are included in the base price, saving you nearly $40 per year. While that may not seem like a large annual charge, the cost of backups alone nearly double the overall annual price of the hosting. For a business or website that’s just getting started, those dollars could be better spent elsewhere.

Performance

Performance

Performance is arguably one of the most important categories in this comparison. While things like security and emails can be essential in many situations, if your website doesn’t perform well, no one will want to visit it.

That’s why Web Hosting Canada takes website performance so seriously, from the server hardware all the way up to the web application level.

Performance Web Hosting Canada
Pro Plan
HostPapa
Business Plan
LiteSpeed Acceleration
Full-SSD Servers
Eco-Friendly Datacenters
Canadian Servers & Infrastructure Some

WHC runs all of our hosting on LiteSpeed webserver, which can be 3-6x faster than Apache (used by HostPapa). This is according to cPanel, the company that provides the control panel software most used by both WHC and HostPapa.

Both hosts use eco-friendly datacenters (a win for Canadians overall), but WHC offers a larger number of Canadian points of presence, allowing for faster load times in your local area.

Marketing

Marketing & SEO

Once you have a safe, stable, high-performing website, it’s important to get some visitors to it. That’s where the marketing and SEO aspects come in. SEO stands for search engine optimization, which is the process of creating content that will rank on page one of Google and other search engines. Other methods of driving traffic to websites include social media marketing and SEM (search engine marketing).

Marketing & SEO Web Hosting Canada
Pro Plan
HostPapa
Business Plan
SEO Assistance 30-day trial
Google Ads Credit
Green Hosting Badge

In order to get customers started with their search engine marketing, both WHC and HostPapa offer Google Ads credits as a bonus incentive. But only WHC has SEO assistance and green hosting badges available. A little push can mean a lot when you’re getting started with SEO, and a green hosting badge is a significant trust factor that will boost visitors’ confidence in your site.

Support

Support & Service

For many web hosting customers, having excellent support and service is crucial. If you don’t have a working knowledge of web hosting and the web apps you’re using, it’s easy to run into problems. That’s where having experienced, knowledgeable support available 24/7 becomes so important.

Support & Service Web Hosting Canada
Pro Plan
HostPapa
Business Plan
Bilingual 24/7 Phone Support
24/7 Chat Support
24/7 Email/Ticket Support
Free Website Migration
Public Google Rating 4.9/5 4.7/5
Public Facebook Rating 4.9/5 N/A

Because support and service are so essential, it’s unsurprising that most of this category is even. WHC and HostPapa both provide 24/7 phone, chat, and ticket support, as well as free website migrations. Migrating a website, especially a large one, can be a tricky technical process best handled by experts, so this is a big benefit to less tech-savvy customers.

But looking at the services provided does not reveal the whole picture. It’s also important to consider the quality of those services, and according to public opinion, WHC is the clear winner. WHC's Google My Business, has a high ratings and over a thousand total reviews. WHC also has a great public rating on Facebook, while HostPapa’s Facebook page does not permit public reviews.

Guarantees WHC HostPapa
Uptime Guarantee 99.9% 99.9%
Support Response Guarantee <24hrs ; average 1hr N/A
Satisfaction Guarantee 30-day 30-day
Growth

Potential For Growth

While WHC and HostPapa both offer reseller hosting and virtual servers that clients can use when they outgrow regular web hosting, only Web Hosting Canada provides a dedicated servers option.

Service WHC HostPapa
Reseller Hosting
Cloud/VPS Servers
Dedicated Servers

Being able to scale to a fully dedicated server is useful for growing websites or web applications that have important performance, data, security or reliability requirements. Dedicated servers don’t share their hardware resources with any other clients or services, so their full power and potential are dedicated only to delivering your business and website content.

As a WHC customer, we’ll take the hassle out of migrating to a cloud or dedicated server by helping you each step of the way. This includes having our technical team schedule and perform the migration for you!

We believe that this difference represents WHC’s mission well: to empower small businesses to achieve great things, and that starts with having great, scalable hosting - without hassles or limitations.

Launch online project

Join over 60,000 happy customers!

Start your website today or migrate your existing site for free. Let our talented customer experience staff do all the heavy lifting for you!

All that’s left is to…

Choose Your Web Hosting Plan

WordPress 5.5 – “Eckstine” Improves Speed, SEO, and Security

WordPress 5.5 - named “Eckstine” by developers - went live on August 11, 2020. While WP 5.5 brought some exciting changes (including native lazy loading and sitemaps), it has also resulted in broken websites for some webmasters. This serves as an excellent reminder to always have a recent backup you can restore if necessary before updating plugins, themes, or the WordPress core. If you haven’t yet, consult our update WordPress article to learn how to update your admin dashboard. You can also download the latest version of WordPress from the official website.

Known Issues With WordPress 5.5

Unfortunately for some webmasters, WordPress 5.5 did not include a javascript library called jQuery Migrate. jQuery Migrate acted like an adapter for older plugins and themes, allowing websites with outdated code to function normally. With jQuery Migrate now deprecated, these sites have shown a variety of errors. The best solution to this problem is to update any outdated themes and plugins you may be using. Since making these fixes can potentially be a long term project for some webmasters, a short-term workaround is available. If necessary you can install the jQuery Migrate Helper plugin. The plugin enables the deprecated library, so “broken” sites should be able to function as before. If the developer teams for your outdated themes/plugins are not actively working on an update to remedy this issue, you may want to consider replacing the product in question with something more modern.

Improvements in WordPress 5.5

“Eckstine” brings new features to the world’s #1 Content Management System, making the WordPress core more powerful. Some of the changes have been controversial among groups of users, but overall they will likely benefit the majority of WordPress website owners. Here’s a quick overview of WP 5.5’s main changes:

Native Lazy Loading

Lazy loading is a feature which has been included in WordPress optimization plugins for years, so it’s not too surprising to see it added as a core feature. It can potentially speed up page load time and reduce data transfer by delaying the load of images and videos until they are needed. Nonetheless, some developers distrust this feature, citing poor user experience as the main reason. If you prefer not to have images and videos lazy loaded on your site, you can disable the native lazy load function by installing the free “Disable Lazy Loading” plugin from the WordPress repository.

XML Sitemap

Including an XML sitemap for search spiders to crawl is an important SEO consideration for many websites. In the past sitemaps have always been provided by SEO plugins or dedicated sitemap plugins, but it makes sense to integrate this feature with the core. This will help newer, less experienced webmasters get their sites indexed by search engines faster. It does present an issue for folks using SEO plugins to generate sitemaps, though. Fortunately most popular SEO plugins such as RankMath and Yoast have already implemented a function that disables the native XML sitemap and leaves the plugin’s more robust sitemap to do its work.

Auto-Updates For Plugins and Themes

For years webmasters have relied on third-party resources and custom solutions to enable auto-updates in WordPress. As of WordPress 5.5, that’s no longer necessary! Auto-updates ensure that your site will always be using the latest code, keeping it safe from any recently patched exploits or hacks. Of course, some folks will always prefer to update things manually, and that’s still easy to do. You can enable or disable plugin and theme auto-updates from the plugin and theme screens you’re familiar with in the WordPress admin dashboard.

Other WordPress 5.5 Updates

Other updates in the “Eckstine” release include a more navigable Gutenberg block library, better block patterns for creating unique layouts, and improved inline image editing. These changes continue to build upon Gutenberg’s evolution, which has come a long way from the classic WordPress editor.

WordPress at Web Hosting Canada

If managing your own WordPress website(s) is becoming too much of a hassle, you may want to consider switching to our managed WordPress hosting. Our managed WP has several advantages over normal web hosting, including improved speed, security, and automated updates - all of the main considerations highlighted in the recent update.

Meet Sally, our new Marketing Manager!

Hello WHC clients and partners! My name is Sally Prosser and I’m the new Marketing Manager here at Web Hosting Canada. I’m really excited to be joining this fabulous Canadian team, to help us continue to meet your needs and to push you all into the forefront of your respective industries (where you deserve to be, eh?!) Everything we do at WHC will continue to have the same values in mind, including providing Canadian businesses with the means & know-how to succeed online, while setting the highest standards for service reliability and security. Afterall, it’s what we’re all about! I’m also a big fan of transparency and sharing and would love to have your feedback about your experiences with WHC and/or how we can improve. You can always reach out to me at: [email protected] or hit us up on social media (and follow us while you’re there, won’t you?): Happy to connect with all of you!

Sally Prosser

WHC’s Blog

Articles by Sally Prosser

Sally has a long-time passion for marketing. She dedicates herself to the success of small online businesses (including her own)! You can find her busy working on her next big idea, behind a book, helping women find love as a dating coach or working out early in the morning.
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Web Hosting Canada manages fast and reliable online infrastructure with 24/7 support. Learn more about WHC

How to Optimize Your Images for a Faster Website

The optimization of images for the web is a critical factor in determining your site speed. Poorly sized, uncompressed images are one of the main issues that slow down many websites today. Fortunately, there is an entire digital garage at your disposal, chock-full of free tools that can be used to optimize your images so that they load at lightning speed.

What is Image Optimization For Websites?

Image optimization is the process of making sure your graphics and photos are the correct type and size, and that the files are as small as possible without losing image quality. This allows your website to display its content quickly and efficiently without making your visitors wait unnecessarily.

Why is Image Optimization Important?

Having great website performance is important for a number of reasons: it can improve your SEO, reduce your bounce rate, and cut down significantly on the size of your website over time. Losslessly compressing images often cuts their size down by as much as 75%, so you can easily reduce space usage and improve speed without impacting image quality.

Common Image Types and When to Use Them

While there are many image types and formats used in web design, the following are the most common in 2020:
Image types
Each of these images comes with certain pros and cons, which make them best for certain types of displays but less effective for others. Let’s take a close look at each of them in turn.
SVG image comparison SVG image file size: 47KB

SVG

Best For: Logos, icons, charts, diagrams, and simple animations. Bad For: Photos, detailed images or three-dimensional images. Scalable Vector Graphics are responsive image files which can be resized without losing resolution. They are ideal for creating shapes, graphics, and other vector images. SVGs are particularly useful when you wish to display an image responsively, meaning that it may be different sizes on different devices.
PNG image comparison PNG image file size: 41KB

PNG

Best For: Images with a transparent background or that have had the background removed. Bad For: Larger images or those that must resize dynamically. Portable Graphics Format files are images that can feature transparent backgrounds and/or semi-transparent elements. PNGs are commonly used when creating logos, YouTube thumbnails, and anything else that may require a transparent or translucent element. PNGs are also ideal for icons and other line-drawn elements.
JPG image comparison JPG image file size: 97KB

JPG

Best For: Photographs and other detailed images. Bad For: Graphics, logos, icons. Also known as JPEG, this type of image was created by the Joint Photographic Experts Group. JPGs are used for many types of images, but they are most popular for creating compressed versions of photos. When JPGs are compressed or resized, they pixelate; however, the file size can still be reduced significantly without negatively impacting the image.
GIF image comparison GIF image file size: 20KB

GIF

Best For: Moving images, cartoons, line art. Bad For: High resolution photos or those with more than 256 colours. The Graphics Interchange Format images are a lossless type of image that supports both still visuals and moving pictures. Moving GIFs can be created using multiple still images or a short segment of a video. If you search “gif generator” you’ll find a number of free services for creating GIFs. You can also create them directly in Google Photos and some editing software, such as Photoshop.
Responsive images

Responsive Images

Using a “responsive image” is actually a method through which multiple versions of an image are used to ensure the picture looks good on any screen, regardless of its size and resolution. This is quite a challenge, considering the fact that web browsers today run on everything from ten year old smartphones to modern 4K monitors. The solution lies in an HTML coding property called srcset. For a closer look at how responsive images work on the back end, consult this article put together by developers at mozilla.org.
Standard resolution High resolution Left: standard resolution image. Right: high resolution image. You will not see the difference if you're watching this on a non high-DPI screen.
Image size and resolutions

Image Sizes and Resolutions

When using images in web design, it’s important to upload them in an ideal file size and resolution, in addition to the correct format. As a general rule of thumb, think about what size you want the image to be on a widescreen desktop monitor - that’s probably the size you should upload. If you’re using WordPress, the CMS will automatically create smaller copies of the image to display on smaller screen sizes. If you’re hand-coding your website or using a CMS that doesn’t do this automatically, you’ll need to learn to use responsive images with CSS.
Image weight

What is Image Compression?

This is the process of reducing an image’s file size so that it can be faster to load on your website, and smaller to store on your account. When you manage to reduce your image’s size without impacting its visual quality, the process is called lossless compression and it’s an important step for optimizing your website’s speed and improving your visitor’s online experience.
Image compression

How to Quickly Compress & Optimize Images

While there exists many expensive image processing software options that can help with your image optimization needs, there are also several useful tools available with your web hosting plan, or free on the web. Here are some of our favorite tools to help you quickly reduce your image size:

LiteSpeed Cache

LiteSpeed Cache is a WordPress and server plugin which works with the LiteSpeed web server to load your website quickly and efficiently. One of this plugin’s many functions is that it can help to compress images. To learn how to use this plugin with your web hosting account, consult our How to Use LiteSpeed Cache guide.

cPanel Images Tool

Many cPanel users don’t realize that there are optimization tools built right into their hosting software. The cPanel images tool has a number of useful functions for working with images. These include:
  • The Thumbnailer
  • The Scaler
  • The Converter
The thumbnailer tool can be used to create smaller copies of multiple images. The scaler tool is for enlarging or shrinking individual images. The converter can be used to change images from one supported file type to another. For more information, consult the official cPanel tutorial linked above.

Gzip and Mod_Deflate Modules

Gzip compression and mod_deflate are modules that are available with cPanel, on all WHC servers. They can accelerate the performance of your web site and reduce the bandwidth consumption by as much as 81% by compressing your files at the server level before sending them to your visitors. To turn on gzip compression and mod_deflate, follow these steps in our Help Center.

Other WordPress Plugins

Aside from LiteSpeed cache, there are a number of WordPress plugins that can be used to reduce image size. ShortPixel is a freemium plugin with which you can optimize a limited number of images for free. All you need to do is install the plugin on your website and then request an API key. If you don’t want to bother with getting an API key, Smush is another plugin which works much the same way, only without requiring a key. If you have a website with many images that loads slowly, using these two plugins may help solve the problem.

Other Online Tools

There are many free image optimization tools available on the web, but here are three of the most commonly used and trusted.

TinyPNG / TinyJPG

There are a number of other free tools that can losslessly compress images in a few clicks, but the most popular is probably TinyPNG. This is a free online tool where you can upload up to 20 images per day and then download compressed versions that are up to 70% smaller, but look just as good.

ImageRecycle

While TinyPNG is great for PNGs and JPGs, if you need to compress GIFs or even PDF files you may need to use ImageRecycle. ImageRecycle is a premium tool that permits a certain level of access with a free trial. If you just have a few files to compress you can likely optimize them for free; however, if you have numerous images to optimize, the premium plans are quite reasonably priced.

Optimizilla

Optimizilla is featured on imagecompressor.com and works very much like tinyPNG. You can upload up to 20 JPGs or PNGs at a time and compress them for a significant reduction in file size. The test image I uploaded to Optimizilla was reduced by 80%!
Optimized images

Getting the Most Out of Your Optimized Images

Remember to upload images in the smallest dimensions that make sense for how you’re using them on your website. If you’re using an image as a full screen background, you might want it as large as 1920x1080. If it’s a picture of a person for a profile or testimonial, you can get away with using considerably smaller dimensions. In addition to using correct dimensions and as much lossless compression as you can, make sure you’re picking the best format. You know the difference between SVGs, PNGs, JPGs and GIFs now - make sure to pick the best one for your needs!
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