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cPanel Hosting: The (not so) secret hero of web hosting

If you're using Web Hosting Canada's web solutions, then you've likely already used cPanel. With the release of cPanel 70, now is a great time to talk about this leading web hosting control panel. So, let's take a moment and learn more about it!

What is cPanel?

cPanel is the world's leading control panel. Think of it as a comprehensive toolbox intended to allow you (or your IT team) to manage all aspects of your website, database and email services. Instead of dealing with complex applications from the so-called "command-line", cPanel provides a user-friendly interface to manage it all securely and directly through your web browser.

What is WHM?

Just as cPanel is used to manage a single hosting account, Web Hosting Manager (WHM) helps manage multiple cPanel accounts, as well as general server configuration. The WHM is a central part of our Reseller Web Hosting, Cloud or Dedicated Servers solutions, on which most clients will operate multiple websites, databases and/or emails. WHM is also the place where administrators will create new hosting plans, define account limits, and review the overall health of their server.

Why choose cPanel Hosting?

cPanel is the world standard in web hosting control panels. It makes managing your website and hosting account simple while providing hundreds of useful features. The cPanel software itself is maintained by a team of hundreds of developers based out of Houston, ensuring frequent updates that keep the system secure, highly performant, and feature-rich. cPanel standardizes certain operations, such as backups and PHP configurations, making it easier to migrate accounts between servers, and between providers, without losing any data in the process. Perhaps most importantly, cPanel is an open platform, that doesn't tie you in to a specific provider's technology or tools. You can install literally thousands of different software tools such as WordPress, Drupal, Joomla, Prestashop, with just a few clicks, as well as tens of thousands of PHP-compatible open-source applications available freely online. By choosing a cPanel-based web hosting account, you are putting the reliability, functionality, and flexibility of your online presence first. It’s not surprising that many people demand cPanel as part of their hosting package!

Web Hosting Canada's cPanel Hosting

WHC provides cPanel hosting for all its web, cloud and dedicated hosting services. As official cPanel partners, we are also very knowledgeable in both the functional and technical aspects of cPanel and WHM. All Web Hosting Canada support agents must obtain cPanel certifications to ensure that they meet the necessary standards for support and customer care when dealing with various issues that may arise.

What's new in cPanel?

Updates are frequent and dense, containing dozens of additions and revisions. A brief look will help provide a taste of the types of improvements that cPanel regularly delivers. Geolifter Logins with cPHulk: Courtesy of version 70 (due to be released later this February), this security update is for the more tech-savvy among us. It allows you to block or white-list entire countries. This tool will help security-minded Cloud and Dedicated server clients mitigate possible harmful activities from regions you have no interest in. AutoSSL: Version 68, provided a service that made a significant impact on web hosting & reseller hosting. SSL is a security measure that protects visitor/staff interactions on a website and cPanel provided a basic version for free. Signified by the ‘s’ in https, having an SSL certificate on a site promotes trust and helps to improve site ranking. Similarly to commercial SSL certificates (which also add insurance and site seals), AutoSSL certificates provide encryption and trust, while reducing the overall cost. AutoSSL is included on our Pro or Enterprise Canadian Web Hosting plans. We hope this overview gave you some additional useful insight into cPanel. For more information on all that Version 70 has to offer, take a look at their Official Release Notes. If there are specific features you would like us to write about, please let us know! Happy Hosting, The team at WHC

.CA Domains: A Guide to the Canadian Internet

As the second largest country on the planet, Canada is not too difficult to find on a map. But what about finding information about Canadians, Canadian businesses, or Canadian interests online? The .CA domain extension was created to provide just that! Not to be confused with Chartered Accounts (C.A.), the state of California (CA) or the Calcium element (Ca), .CA is Canada's country code Top Level Domain (ccTLD). Read on to learn all about the .CA universe!

Registries, Registrars and Registrants

A little bit about the domain industry as a whole. Registries are the governing bodies that control, maintain and set the price for TLDs like .COM, .NET, .ORG or .CA. The .CA registry is the Canadian Internet Registration Agency, most commonly referred to as CIRA. Registrars are accredited companies (like Web Hosting Canada) that are responsible for registering and managing the domains on behalf of the client. Registrants are those individuals who register and own a domain name for the duration of its registration.

A Brief History of the Official Canadian Domain Extension

  • 1988 – the first .CA domain was created for the University of Prince Edward Island. Yet, the registry was first created by volunteers at the University of British Columbia a year earlier.
  • 2000 – CIRA (Canadian Internet Registration Authority) becomes the official Registry of .CA and remains so to this day.
  • 2008 – 1,000,000 registered .CA domain names.
  • 2012 – .CA celebrates its 25-year anniversary.
  • 2014 – CIRA creates the Community Investment Program (CIP), designed to provide grants to innovative community projects in Canada.
  • 2016 – 2,500,000 registered .CA domain names.

How to Register a Domain Name in Canada, and Who Can Do It?

Registering a .CA is easy! You pick a registrar (like WHC), search for domain availability and then register it once you’ve found a great, available domain name. You will then be able to connect your new domain with services such as websites, emails, hosting, and more! To be able to register a .CA domain as an individual, you must be either a Canadian citizen, permanent resident, Inuit, First Nations or Metis. A company or corporation may register a domain if they are in Canada, have a registered trademark in Canada, do business in Canada or have a Canadian trustee. An extra bonus with .CA over most other domain types is that if you register your domain as an individual, you receive automatic privacy protection, at no extra charge. This effectively protects you against spam, telemarketers, and identify theft.

How to Transfer a .CA Domain Name?

Transferring your .CA domain name to another registrar can be useful if you would like to bring all your domains under a single roof (easier management), or simply to save costs (with WHC, clients save on average 25% compared to most other domain registrars). Transferring domain names does not affect where your website is hosted (although you may wish to transfer that as well), and will add one year to a domain’s existing expiration date, which is practical if your domain expires several years from now (you don’t lose the time you’ve already paid for!). Transferring a .CA domain to another registrar is also easy (and considerably simpler compared to other domain types). It costs less than a standard renewal, yet includes a full one year renewal in the process! With WHC, you can initiate the process from the Domain name transfer page. Just enter the domain(s) you wish to transfer, and complete your order. Once the order has been made, you will need to complete certain steps: Unlock your domain with the losing registrar – It is common practice for a registrar to place a lock on a domain name as a security measure to prevent unauthorized transfers, so you'll want to remove this lock. Most providers offer mechanisms to allow you to manage your domain lock through their client portals. If you can’t find this option, please contact your registrar and request that they manually unlock the domain for you. Obtain the Transfer Key – Sometimes referred to as the EPP code or authorization code, the transfer key is a password needed to transfer your domain to another provider. Most providers allow clients to request this code, either by displaying it in their client portal or by sending it to their email; however, you may need to contact them if they are unable to provide you with this code. Once obtained, give the code to the new registrar to finalize the process. Ensure Domain is at least 60 days old – All domains are restricted to 60 day ‘housing’ periods when they are first purchased or transferred. This is a safety protocol that cannot be overwritten, so if you’ve recently registered or transferred a domain, simply wait until the 61st day before initiating your domain transfer. You can still host your website with your new provider in the meanwhile by updating your nameservers. With the domain unlocked and the transfer key provided, the migration of your .CA domain should complete within hours. .CA domains generally transfer much faster than their .COM counterparts, which can take up to 5 days to transfer to a new provider. If you would like to know about transferring a website along with a domain name, then have a look at this knowledgebase article.

.CA Domain Naming Restrictions

Canada is known for being welcoming and openminded, but there are some things we will not allow when it comes to our domain names. When figuring out your perfect .CA domain name, you can use letters a through z (pronounced ‘zed’ ), numbers 0 through 9, hyphens, and accented characters: é, ë, ê, è, â, à, æ, ô, œ, ù, û, ü, ç, î, ï, and ÿ. When you register a .CA domain, CIRA will also reserve all accented variations of that same domain name so only you can register them (if needed). So, for example, by registering hellomontreal.ca no one else will be able to register hellomontréal.ca without your permission. In terms of length, the domain will need to have to have a minimum of 2 characters and a maximum of 63. Though it should be noted that most (if not all) 2 and 3 character .CA domains are already registered.

Provincial / Third Level .CA Domain Names

Prior to 2012, the following provincial domain name endings (also known as third level domain) were available:
  • .AB.CA / Alberta
  • .BC.CA / British Columbia
  • .MB.CA / Manitoba
  • .NB.CA / New Brunswick
  • .nf.ca / Newfoundland
  • .ni.ca / Newfoundland and Labrador
  • .ns.ca / Nova Scotia
  • .nt.ca / Northwest Territories
  • .nu.ca / Nunavut
  • .on.ca / Ontario
  • .pe.ca / Prince Edward Island
  • .qc.ca / Quebec
  • .sk.ca / Saskatchewan
  • .yk.ca / Yukon
Since October 2012, to simplify the .CA namespace, provincial third-level .ca domains can no longer be registered. If you had already registered a third level .ca domain prior to that date, you can still renew it or transfer it to Web Hosting Canada. In 2014, .QUEBEC made its appearance as an alternative to .qc.ca and is currently an active domain option for anyone operating in, or doing business with, Quebec.

Why Choose a .CA Domain?

Connect with Canadians – As 77% of Canadians prefer buying from Canadian businesses, having a .CA improves website visibility and traffic among Canadian consumers. Better Availability – There are far fewer .CA domains currently registered than .COMs, offering greater naming options for an internet entrepreneur. Invest in Canada – A portion of every registration goes to CIRA’s Community Investment Program (CIP). Thus, buying a .CA leads to a better Canada. Free Privacy – Protects your identity and stop spam and telemarketing in its track. .CA is one of the only domain types that includes this protection for free for individuals.

Go Canada!

It may just be two little letters, but they are our two little letters. So, the question is, “What are you going to say with your .CA?”. Happy Hosting, The Team at WHC

Domain News & Promos to Start 2018!

2018 has a lot of .PROMOs to help you promote .VIDEOs, .MEDIA, and more, online. Whether you’re a .PROfessional working at a .COmpany, or just the average .CAnadian looking to .BLOG about your .SKI trips, your perfect domain name is only a “.CLICK” away. Finding the right name for your website can be just as hard as finding the right name for your business. Actually, picking a domain name can be even harder considering there are so many Top Level Domains or TLDs, i.e. the last part of a web address like .COM, .NET, or .CO, to choose from. Furthermore, it can often be advantageous to register multiple domain names to
  • Create more avenues for your site to be found
  • Create effective landing pages using memorable domains that would link back to your primary site
  • Block competitors from piggybacking off your success
Luckily, the decision gets easier when TLDs go on sale!

January’s Featured Domain Promotions

As there are hundreds of TLDs, when a sale occurs there are quite a few to choose from. Here are some of the ones that have been pulling ahead of the competition (a complete list can be found at under the “On Sale” section of our domain page). .CA $2.00 $13.99 – Canada’s official TLD, it is the best way to get into the Canadian market. .CLICK $7.99 $17.99 – A call to action as well as a memorable domain name extension. .PRO $7.99 $24.99 – For experts providing knowledge or services. .TOP $8.99 $18.99 – One of the fastest growing TLDs, buy one now to stay on .TOP of your game. .VIDEO $11.99 $32.99 – Take your YouTube channel to the next level with your own video website. .SHOP $11.99 $54.99 – An excellent way to attract people looking to buy. .ME $11.99 $17.99 – For a website that is all about you and your interests. .MEDIA $11.99 $43.99 – Advertisers, journalists, graphic artists or video editors, this TLD does it all! .PROMO $12.99 $25.99 – Everyone loves a deal! .BLOG $14.99 $44.99 – One of the best TLDs to let everyone know that you have something to say. .CO $14.99 $39.99 – Represent a Company, Cooperative, or Corporation online. .GAMES $14.99 $29.99 – Whether you create games or comment on them, you’re covered with this TLD. .HELP $22.99 $49.99 - When people are in need they will search for assistance. .PICS $22.99 $49.99 – Photo galleries and photo services find a home at .PICS. These promotions are on for a limited time, so act now!

Upcoming Price Changes

.NET - As of February 1st 2018, the .NET registry is increasing its cost. The average price will go from $13.99 to $14.99 for the first year and $19.99 to $20.99 for renewals. .CA – the 2$ .CA domain registration sale ends January 25, 2018, so if you haven't already gotten yours, you've got one last chance!

New Year, New Opportunities

Will this year be the one that brings your business, website or online project to the next level? The perfect domain name is waiting for you, all you have to do is find it. Happy Hosting, The Team at WHC

Meltdown and Spectre: A Massive Security Flaw affects nearly all devices on the planet!

One of the largest (quite possibly the largest ever) security issues affecting electronic devices was reported on Jan 2nd, 2018. Labeled as Meltdown and Spectre, these related but separate security loopholes exploit vulnerabilities in computer hardware components known as central processing units (CPUs) by allowing hackers with basic access to a system to read highly-privileged data such as passwords and other sensitive information. What makes these vulnerabilities of such concern is not only how wide ranging they are, but also that these weaknesses have been around for approximately 20 years! While there is reason for concern, there's no reason to panic. Meltdown and Spectre have only recently been made public by security specialists and as of January 7 and there are no reported cases of this vulnerability being exploited on a large scale.

Meltdown and Spectre: The Facts

Meltdown

A hole in programing that allows access to the memory of an operating system (e.g. Windows, iOS, macOS, Linux) and the programs that run on it. Meaning that, history, passwords and other sensitive information can be viewed and stolen.

Spectre

Allows hackers to pass through the security walls between different applications. Scariest is that the more security measures in place, the greater the amount of potential access points, making this serious problem harder to solve. What devices and programs are affected:
  • Devices such as Android Phones, Apple products after 2006 (iPhones, iPads, Apple computers)
  • Operating systems such as Microsoft Windows, Linux, iOS and macOS
  • Browsers such as Google Chrome, Mozilla Firefox, Safari
  • Processors such as Intel and AMD
  • And many more

How Meltdown and Spectre Affects Canadians

Since most computers, whether a gigantic server or a tiny smartphone, run on Intel or AMD processors (including Apple products) it is extremely likely that this development directly concerns you. Currently, patches are being created (or have already been deployed). For instance, Apple has released patches for iOS 11.2, macOS 10.32.2 to protect against Meltdown and reported that it will have a Safari patch in the coming days. Amazon has already released the Meltdown patch for its cloud computing services (AWS), bringing to light another issue that is of real concern: the patches seem to cut processing speed. Early estimates predict slower performance by 5% to 30% for certain tasks, across patched devices and programs. For the moment, no one can say with certainty how much performance will be lost or for how long.

How Web Hosting Canada is Protecting you against Meltdown & Spectre

Web Hosting Canada security engineers have been working hard to get your systems patched over the last few days, and will continue doing so until all our infrastructure is protected. At the time of writing, all web hosting and Cloud infrastructure has been fully patched. Dedicated servers are actively being patched, and the process is expected to complete by January 15. While Dedicated servers are already protected with rebootless KernelCare technology, because of the unique nature of this vulnerability, WHC recommends a full kernel update and system reboot. For advanced system administrators, this can be accomplished by logging in to your Linux server via command line (SSH) and running the following commands on CentOS and CloudLinux 6 and 7 operating systems: yum update -y reboot WHC will be performing these reboots on client servers if they have not already been performed, which may result in a few minutes of downtime while the machines are restarted. Clients may stay up-to-date on developments by checking our server status page.

What Can You Do to Keep Yourself Safe?

Obviously, everyone wants to stay as safe as possible when something of this magnitude is discovered. Here is what you can do:
  • Make sure that you enable system updates on your devices, on all programs. Regrettably, this may mean checking any programs that does not have auto-update enabled manually. As patches are being created as this very moment, ensure to check for updates daily.
  • Where possible, enable two-factor authentications on your devices and password protected application.
  • For extra security, change all your passwords immediately, and keep changing your password regularly (every 6 months). Password managers such as Lastpass can help you do this efficiently.
Questions, concerns or comments? Share them with us in the comments section below, or get in touch with our support team.

VerifiedSend for Email: It’s About Your Reputation

Few things are as important to a business as its reputation. But did you know that email also provides important insights to prospective and current clients? Often overlooked, email is not only a way to communicate, it is also used to measure the trust of a company. If your messages end up in the spam folder, then
  1. Those you email may not receive or read your messages
  2. Clients may lose trust in your business
To improve your email reputation or to keep it in good standing, WHC has now deployed VerifiedSend technology, powered by SpamExperts, on all Canadian Web Hosting & Reseller plans.

Benefits of VerifiedSend Technology

  • Protects and improves your sender score
  • Blocks spam and viruses from leaving WHC servers
  • Preemptive protection against blacklisting
  • Automatically locks compromised or spamming email accounts
  • Centralized sending IPs with 24/7 monitoring for suspicious activity

How it Works

In traditional web or email hosting, thousands of companies and individuals share the same IP address for sending email. In such shared environments, it can take just one compromised email account, sending thousands of spams within minutes, to hurt the email reputation of legitimate companies using that same IP.

When you send emails through WHC, VerifiedSend technology immediately gets to work. The emails are analysed and any questionable ones are quarantined, preventing them from being sent out. In this way your sender score will be improved as poor quality or dangerous emails (containing malware or viruses) get blocked. Thanks to VerifiedSend, overall email deliverability is increased.

VerifiedSend Technology is Now Active on All Canadian Web Hosting Plans

VerifiedSend is already deployed and included with all Web Hosting & Reseller Hosting plans.

If you are hosting your DNS externally, we recommend you add this line to your SPF filters to ensure your domain is authorized to send emails through our VerifiedSend Cloud: include: web-dns1.com

If you are a WHC client with a Cloud or Dedicated server and are having problems with your clients’ emails being marked as spam (or not being delivered at all), VerifiedSend will be available shortly as a premium addon and can be requested by contacting us.

Receiving Too Much Spam?

If you are receiving too much spam, consider adjusting your SpamAssassin settings or subscribe to the Enterprise Anti-Spam (it’s free for a month).

If specific spammers are bugging you, thanks to Canada’s strict anti-spam laws, you have certain recourses. Forward the offending email to [email protected], or submit a complaint.

Happy emailing!

The Web Hosting Canada team